Terms & Conditions
Introduction
Welcome to Grillmasterkotte. These Terms and Conditions govern the sale and purchase of kitchen appliance equipment and bakery items from our company. By placing an order with us, you agree to be bound by these terms.
Definitions
- “Company” refers to Grillmasterkotte.com including its subsidiaries and affiliates.
- “Customer” refers to the individual or entity purchasing kitchen appliance equipment or bakery items from the Company.
- “Products” refers to kitchen appliance equipment and bakery items offered by the Company.
Orders and Acceptance
- Orders can be placed via our website, telephone, or in person.
- The Company reserves the right to accept or reject any order at its discretion.
- A contract between the Company and the Customer is formed only when the Company confirms the order and provides an order number.
Prices and Payment
- Prices for Products are as listed on the Grill Master website or provided at the time of order.
- The Company reserves the right to change prices without prior notice.
- Payment must be made in full at the time of order unless otherwise agreed upon.
- Accepted methods of payment include credit/debit cards, bank transfers, and other methods as specified by the Company.
Delivery
- Delivery times are estimated and not guaranteed. The Company is not liable for delays beyond its control.
- Delivery charges will be calculated based on the shipping method and location.
- Risk of loss or damage to the Products passes to the Customer upon delivery.
Returns and Refunds
- The Company offers a return policy as specified on our website or in the product documentation.
- Products must be returned in their original condition and packaging.
- Refunds will be processed according to the Grill Master return policy. Custom or perishable items may not be eligible for return.
Warranty
- Kitchen appliances and equipment come with a manufacturer’s warranty, details of which are provided with the Product.
- The Company does not offer additional warranties beyond those provided by the manufacturer.
- For bakery items, due to their perishable nature, no warranty is provided.
Limitation of Liability
- The Company’s liability is limited to the value of the Products purchased.
- The Company is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the Products.
Intellectual Property
- All intellectual property rights related to the Products and the Company’s website are owned by the Company or its licensors.
- The Customer may not reproduce, distribute, or create derivative works from any content or materials without prior written consent.
Privacy and Data Protection
- The Company collects and processes personal data in accordance with its Privacy Policy.
- By placing an order, the Customer consents to the collection, use, and disclosure of their personal information as outlined in the Privacy Policy.
Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of [Your Jurisdiction].
- Any disputes arising from these Terms and Conditions will be resolved in the courts of [Your Jurisdiction].
Changes to Terms
- The Company reserves the right to update or modify these Terms and Conditions at any time.
- Changes will be posted on the Company’s website, and continued use of the Products constitutes acceptance of the revised terms.
Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Grill Master Kotte
33, 8 Raja Maha Vihara Rd, Sri Jayawardenepura Kotte 10100
+94 071 77 2500
info@grillmasterkotte.com